(484) 332-1697 [email protected]

FAQs

Frequently Asked Questions

What is the process?

After connecting with us by email or phone, we’ll set up a meeting to meet you at your home or job site to get a lay of the land, take some pictures, and a few measurements. This usually takes about 30 minutes to an hour to discuss ideas, expectations, and design options. We will get to know each other better and confirm that we would be a good fit for each other. At this time we will also discuss a working budget to design and build towards.

If you have already worked with a landscape designer and have a plan in place, please provide us with a copy of the plan during our visit. If you don’t have a plan, don’t worry, Jarrett loves to take an empty or past-due space and turn it into something magical. We offer both large-scale designs as well as simple site sketches. While this design service does have a cost depending on the complexity of the project, keep in mind it is a necessary piece of the puzzle. Most HOA’s require a plan for approval, and we need design plans in place in order to construct your new project.

After the initial meeting we will provide you with a design estimate that will reflect a design to meet your budget. If everything looks good with the design estimate, we will proceed creating the renderings. This design process may be a quick one, or if additional sub contractors and engineering are involved, it may be a bit more time consuming.

Once we have a a design and a specific plan in place, we will meet to go over the design concept and present material samples if needed. We will also put together a project build estimate outlining the project details, pricing, and options. We can simply tailor the estimate to fit your budget and needs based on the design we created with you or one you brought to the table.

Why should we hire you?

Jarrett has been working in the landscaping business since 2003. We are PA-licenced and insured, and take the proper precautions and actions to be as safe as possible while working on your property. Our pricing reflects the growing trends in the industry and is competitive. We stand behind our quality craftsmanship on our builds and work with each and every client to provide options and designs to meet all budgets.

What can I expect before you begin the project?

We will have a preconstruction meeting prior to starting. This meeting will typically involve the Homeowner, Jarrett, and any pertinent professionals (i.e. landscape architect, engineers, etc.) depending on the depth of the project. We want to make sure everyone is on the same page prior to starting. In some cases, mobilization is the first day of production. Depending on the project, any necessary equipment, tool trailers, and materials will be delivered to the site that day. If we need to place any of those items in the street we will do what we can to set safety cones around them so they are visible to curious neighbors, small children, and passers-by with walking pets. In some instances, a dumpster, or portable toilet may also be delivered to the street for the duration of the project. Jarrett or the Foreman will always be at the project to make sure things are running smoothly and available to answer any questions or make changes along the way. We are respectful of your property and will keep things as organized and clean as possible. At times we may need to leave some of the machinery or tools there on site. We will do what we can to tuck it away and make sure things are picked up at the end of each day.

We are excited to begin, when will you start?

Some things to think about: Do you have an HOA? Do they require project approval beforehand? We want to make sure they are aware we will be working at your home and everything is approved by them as designed. Some HOA’s are quick to turn around approval, others can take a few weeks or even months. Is there any patio furniture, playsets, or other objects that will need to be relocated from the working area? Do any sprinkler heads need to be relocated? We suggest first working with your existing irrigation company to do this beforehand since they know what is best for your system.

Everything looks great, should I plan on being around once you are done?

Once the job is completed Jarrett will do a final walk-through with you. This is our time to show you how any systems or timers operate and answer any questions you may have. If you are not satisfied for whatever reason, we will do our best to remedy the situation as quickly as possible. If you have any questions as time goes by, please don’t hesitate to call or email.

JK Hardscaping is PA-Licensed and insured.

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PA Service Areas

Berks, Chester, Lancaster, Montgomery, and Delaware Counties

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M-F: 8 am - 5pm, Sat: 9am - 1pm